Privacy Policy

This Privacy Policy applies to all personal information processed by WAY Chassis Components in the course of our business activities, including information collected through our website, direct business inquiries, procurement processes, and ongoing customer relationships.

This policy covers individuals including prospective customers, purchasing managers, distributors, importers, aftermarket brand partners, and any other persons who contact us or engage with our business operations.

This policy does not apply to third-party websites, services, or applications that may be linked from our website. We encourage you to review the privacy practices of any third-party services you access.

We collect personal information in the following categories depending on the nature of your interaction with us:

Business Contact Information

• Full name and job title
• Company name and business registration details
• Business email address and telephone number
• Mailing address and country of operation

Inquiry & Transaction Data

• Product inquiries, part number requests, and specification requirements
• Sample requests, purchase orders, and order history
• Quotation correspondence and negotiation records
• Vehicle make, model, and year information provided for fitment matching

Website Usage Data

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time on site, and referring URLs
• Information submitted through contact forms or catalogue requests

Communication Records

• Email correspondence and attachments
• Records of telephone or video conference interactions
• Trade show or exhibition contact records

We use the personal information we collect for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

We will not use your personal information for purposes materially different from those described above without providing prior notice and, where required, obtaining your consent.

WAY does not sell, rent, or trade personal information to third parties for marketing purposes. We may share personal information in the following limited circumstances:

Service Providers

We engage trusted third-party service providers to assist with business operations, including logistics partners, freight forwarders, payment processors, IT infrastructure providers, and email communication platforms. These providers are contractually obligated to protect your data and use it only for the purposes specified by WAY.

Legal Requirements

We may disclose personal information when required to do so by applicable law, court order, government authority, or regulatory body, including for customs, export control, and trade compliance purposes.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, personal information may be transferred to the successor entity. We will provide notice before any such transfer and before personal information becomes subject to a different privacy policy.

With Your Consent

We may share personal information with other parties where you have provided explicit consent to such sharing.

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods are determined based on the following criteria:

• The duration of our business relationship with you or your organisation
• Legal and regulatory obligations, including tax, accounting, and export records (typically 5-10 years)
• The existence of any outstanding disputes, claims, or legal proceedings
• Industry-standard practices for automotive supply chain documentation

When personal information is no longer required, we will securely delete or anonymise it in accordance with our internal data management procedures.

WAY implements appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encrypted transmission of data via TLS/SSL protocols
• Access controls limiting data access to authorised personnel only
• Regular review of data handling procedures and security practices
• Secure storage of business records and correspondence

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted to or from our website.

Depending on your jurisdiction, you may have certain rights with respect to your personal information. These may include:

• Right of Access -- the right to request a copy of the personal information we hold about you
• Right to Rectification -- the right to request correction of inaccurate or incomplete information
• Right to Erasure -- the right to request deletion of your personal information, subject to legal obligations
• Right to Restriction -- the right to request that we limit how we use your information
• Right to Portability -- the right to receive your information in a structured, machine-readable format
• Right to Object -- the right to object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent -- where processing is based on consent, the right to withdraw at any time

To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to all legitimate requests within 30 days. In some cases, we may need to verify your identity before processing a request.

Our website uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and understand how visitors interact with our content.

You may control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. We do not use cookies for targeted advertising or cross-site tracking.

WAY Chassis Components is based in Taizhou, Zhejiang, China. We operate internationally, including with customers and partners in Russia, the CIS region, and other markets. Personal information you provide may be processed and stored in China or in other countries where our service providers operate.

Where personal information is transferred internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. This may include contractual protections, standard data protection clauses, or other legally recognised transfer mechanisms.

By engaging with WAY, you acknowledge that your personal information may be transferred to and processed in jurisdictions outside your country of residence.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or data handling procedures. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

For material changes that significantly affect how we handle your personal information, we will provide notice via email (where we hold your contact details) or through a prominent notice on our website prior to the changes taking effect.

Your continued engagement with WAY following the posting of any revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please contact our team using the details below. We are committed to addressing all inquiries promptly and transparently.